A new NHS programme is launching in Sussex to help people whose health is making it hard for them to stay in work.
The initiative, called WorkWell, will focus on supporting people with mental health issues and musculoskeletal conditions – two of the most common reasons people take long-term sick leave or leave their jobs altogether.
The goal is to offer earlier support and better coordination between health services and employment services, particularly in communities where health-related unemployment is high.
WorkWell is part of a wider government effort to improve public health and boost employment, aligning with the NHS’s long-term plan to deliver more care within local communities.
The programme is being led by NHS Sussex in partnership with Health Innovation Kent Surrey Sussex (KSS).
WorkWell also supports the Government’s Get Britain Working campaign and the NHS’s 10-Year Health Plan, which both emphasise prevention and community-based care.
Understanding the challenges
Before launching the programme, an in-depth review was carried out in Hastings, East Brighton, and Crawley – areas identified as having greater need.
Researchers spoke with more than 80 people, including local residents, healthcare professionals, and employment support workers.
The review uncovered several barriers that make it difficult for people to access help. These included:
- Long waiting times for services
- Limited access to online resources (digital exclusion)
- Confusing referral processes
- Inconsistent support from employers
It also found that many GPs and primary care teams weren’t fully aware of what employment support options were available locally.
Despite these challenges, the review highlighted many strong community services already in place – they just need better connection and coordination.
The report recommended a more joined-up, person-centred approach at the neighbourhood level and suggested integrating the fit note process (used when someone is off work sick) into referral pathways, so people can get help sooner.
Through initiatives like WorkWell, the NHS hopes to help people not only recover but stay connected, active, and supported — both in their health and their work lives.
